Complete Coach Works Welcomes its Newest Regional Sales Manager

Complete Coach Works Welcomes its Newest Regional Sales Manager

RIVERSIDE, CA – Complete Coach Works (CCW) is proud to welcome Tracy Owen as the company’s newest Regional Sales Manager. With over 30 years of unique experience and expertise in sales, Tracy will continue to build his success with CCW, the nation’s leading bus remanufacturing company.

Tracy has worked as a Sales Manager in both the transit bus and motorcoach industries. He is well rounded and has experience working in several facets of the bus industry, such as refurbishments, OEM, and pre-owned bus sales. Throughout his tenure in the industry, he has developed many relationships with transit agency personnel, bus companies, owners, operators, and other industry professionals.

“I’m very excited to join Complete Coach Works. The company has many options to offer its customers and has earned respect as the Nation’s leader in remanufacturing. I look forward to serving the industry and to be entrusted to represent Complete Coach Works as a Regional Sales Manager,” states Tracy.
Tracy will lead the sales organization of the Central and Southern regions. He will assist in providing sales and support to CCW’s cliental and build relationships with potential customers.
Brad Carson, Director of Sales and Marketing at CCW, states, “Tracy is an excellent addition to the CCW Family. Tracy brings a proven track record of sales management with solid industry experience. We are confident he will serve our customers and provide them with the best service possible.”

CCW Receives Award to Supply Two Completely Rehabbed 60′ Buses to Capital Area Transit

CCW Receives Award to Supply Two Completely Rehabbed 60′ Buses to Capital Area Transit

RIVERSIDE, CA – Complete Coach Works (CCW) announced today it was recently awarded a contract from Capital Area Transit (CAT) to supply two rehabbed 60′ articulated New Flyer buses.

In the post COVID-19 world, agencies such as CAT seek ways to mitigate the risk to its passengers and drivers. In doing so, CAT has partnered with CCW to provide them with the utmost protection and deliver a more comfortable passenger, and driver experience. The 60′ articulated vehicles will provide more space for riders to enhance social distancing. The rehabbed buses will also improve the reliability of bus service throughout Harrisburg, PA.

“We recently earned the American Public Transit Association’s Health and Safety Commitment seal. It means we are committed to keeping transit safe during COVID-19. Riders rely on us and it is our shared responsibility to assist in protecting them. If we can add any more space to the vehicles to increase distancing between passengers, then that’s the right course of action.  We are an essential service and it’s critical that we keep the region moving forward,” states CAT Executive Director, Richard H. Farr.

Work will be performed at CCW’s headquarters located in Riverside, CA. The buses will be equipped with Cummins Recon ISL engines and rebuilt Allison transmissions. Upgrades include new driver seats, reupholstered and repainted passenger seats, new interior and exterior LED lighting, and ADA compliant wheelchair ramps. Additional work includes new brakes and suspensions, steering components, and destination signs.

“CCW looks forward to our ongoing partnership with Capital Area Transit,” states Brad Carson, Director of Sales and Marketing of CCW, “Our top concern is ensuring our customers can provide safe and reliable transportation, in a cost-effective manner, during this unprecedented time. We believe these buses will be a great addition to their fleet! We commend CAT in taking extra precaution for the safety of their riders and the community it serves.”

Complete Coach Works Delivers Final Remanufactured Bus to Josephine Community Transit

Complete Coach Works Delivers Final Remanufactured Bus to Josephine Community Transit

RIVERSIDE, CA – Complete Coach Works (CCW) announced today it has made the final delivery to Josephine Community Transit (Josephine). The project included supplying and rehabilitating two 35ft Gillig buses.

The project supports the City of Josephine and its efforts to enrich the passenger experience. The work was completed at CCW’s headquarters in Riverside, CA. The job specifics included the installment of Cummins ISL Recon engines and rebuilt Allison transmissions. CCW also installed new floorings, ADA wheelchair ramps, driver seats, as well as updated interior and exterior LED lighting. In addition, the buses were painted a sleek and stylish blue to reflect Josephine’s branding.

“The buses look remarkable, just like brand new buses,” said Regional Sales Manager at CCW, Jim Paul. “These vehicles were not only economically convenient for Josephine Community Transit, but also helps sustain the environment for future generations.”

The rehabilitated buses are an efficient approach to acquire and extend the useful life of the buses well beyond the usual life expectancy, while at the same time saving a substantial amount of money. The cost of a rehabbed bus is a fraction of the cost of purchasing a new bus. The vehicles also enhance safety and offer improved vehicle reliability for years to come.

Scott Chancey, Transit Manager at Josephine Community Transit stated, “The delivery of these vehicles allows us to transition to larger heavy-duty transit vehicles at quicker than anticipated pace. This transition is critical for us to consistently provide good transit access through the urbanized areas of Josephine and Jackson County.”

“We are excited and honored to have been selected for the Josephine project. We value their business and relationship and look forward to the opportunity of working together again in the future. We are happy to be a part of the continued evolution of transit,” said Jim.

Complete Coach Works Receives Contract for Remanufactured ZEPS 100% Battery- Electric Buses from Twin Transit

Complete Coach Works Receives Contract for Remanufactured ZEPS 100% Battery- Electric Buses from Twin Transit

RIVERSIDE, CA – Complete Coach Works (CCW) is pleased to announce its contract to convert two, 2004 35′ Gillig buses into Zero Emission Propulsion System (ZEPS) buses for Twin Transit in Centralia, WA.

CCW takes previously used, internal combustion engine buses and remanufactures them into like-new vehicles containing ZEPS all-electric drivetrain systems. ZEPS is an integrated technology tested for more than 4 million miles of revenue service.
Each ZEPS vehicle will feature a 180KW electric PMS motor and controller. The motor and controller are designed to handle heavy duty drive cycles and provide high torque and top speeds. The ZEPS buses will also include a 403kWh battery pack and battery management system. In addition, a new electrically driven air compressor, electrically driven power steering pump, and new lightweight roof-mounted HVAC system will be added.
The ZEPS battery-electric buses will replace current buses in Twin Transit’s fleet to further improve the nation’s air quality environment. In addition to providing invaluable public health and environmental benefits, ZEPS delivers financial benefits, including substantially reduced maintenance costs and reduced fuel costs.

“Twin Transit has worked toward integrating green technologies for a long time. To see that dream becoming reality is truly fantastic,” states Andrea Culletto, Twin Transit’s Community Relations Director.

“In 2018, Twin Transit offered its riders free trips between the Twin Cities in an effort to engage the public and gather feedback on electric buses. Complete Coach Works provided Twin Transit with a ZEPS bus for the demonstration,” states Jim Paul, Northwest Regional CCW Sales Manager. “The ZEPS bus was well received by Twin Transit and its riders. We are thrilled Twin Transit has given us the opportunity to provide its riders with familiar safe and reliable transportation.

“Complete Coach Works is wonderful to work with. They are great partners, integral to helping us realize the vision of a more sustainable future,” stated Andrea. Complete Coach Works continues to advance the industry with its multiple deployments throughout the United States. “Twin Transit will be a great addition. We look forward to the completion of this project,” states Jim.

Complete Coach Works Delivers Four Rehabbed Buses to Santa Cruz Metro

Complete Coach Works Delivers Four Rehabbed Buses to Santa Cruz Metro

RIVERSIDE, CA – Complete Coach Works (CCW) announced today it has made the final delivery to Santa Cruz Metropolitan Transit District (Santa Cruz). The contract, which calls for the rehabilitation of four buses, was awarded late last year.

The work on the first two buses included repowering them from ISL engines to Cummins ISL-G Recon engines. The other two buses were repowered from John Deere CNG engines to Cummins ISL-G Recon engines. The new engines are certified and fully equipped with all emission components that meet U.S. Environmental Protection Agency and California Air Resource Board emission standards. Additional work for all buses included installment of rebuilt Allison transmissions, new driver seats, reupholstered and repainted passenger inserts, internal/external LED lighting, new electric cooling systems, and complete rebuild of suspensions and axles. The buses were then repainted and decaled to reflect Santa Cruz’s branding.

The rehabilitations are part of Santa Cruz’s mission to enrich the passenger experience by delivering customers’ comfort and safety in a cost-effective manner. Aaron Timlick, Regional Sales Manager at CCW, shares, “It is very important that transit properties keep their buses reliable and in good condition for their passengers. We are appreciative that Santa Cruz has chosen CCW to be the company to help them maintain their high standard. ”Complete Coach Works looks forward to the completion of this project. “We appreciate the trust and confidence Santa Cruz has placed in us,” states Aaron Timlick. “The buses will provide years of dependable service.”

Complete Coach Works (CCW) is the largest U.S. bus remanufacturing and rehabilitation company, and the leading provider of a vast array of transportation solutions with over 30 years of dedicated service in the transportation industry. CCW is a pioneer in the business and strives to continually provide cleaner air through innovative design and engineering, resulting in the world’s first and only remanufactured all-electric battery powered bus. Regardless of how small or large the job, CCW provides an exceptionally experienced team of over 350 experts committed to customer service and satisfaction.

Santa Cruz Metropolitan Transit District (Santa Cruz) was established in 1968. Santa Cruz provides fixed route and Highway 17 commuter service throughout Santa Cruz County, with limited service connecting to Monterey Salinas Transit at its Watsonville Transit Center and Santa Clara County, transporting more than 5 million passenger trips a year. Santa Cruz also operates Paracruz paratransit service to Santa Cruz County service, providing about 72,000 trips per year. Santa Cruz’s operating budget in FY19 was $52 million and was funded through a combination of farebox revenues, sales tax, and state and federal sources. Today it operates a fleet of 98 buses on 26 fixed routes. For more information, visit

Complete Coach Works DBE Goal FY2021

Complete Coach Works DBE Goal FY2021

Complete Coach Works (CCW) has established a Disadvantaged Business Enterprise (DBE) Program in accordance with 49 CFR Part 26. For the purpose of this DBE Program, CCW proposes to set its overall goal utilizing all information available to it, including information available in CCW’s area of manufacturing operation and comments received from the public in response to this notice.

CCW has set a goal of 1.00% participation in DOT-assisted contracts FY2021. This proposed goal and its methodology are available for public inspection during regular business hours Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific Time) at CCW’s corporate office located at 1863 Service Court, Riverside, CA 92507 for 30 days following the date of this notice. CCW and the FTA will accept comments on the goal for 45 days from the date of this notice. The goal may be adjusted depending upon comments received.

Comments may be addressed to:
Amber Lindsey, DBE Liaison Officer
Complete Coach Works
1863 Service Court
Riverside, CA 92507
Phone: (951) 684-9585

Complete Coach Works (CCW) is actively pursuing experienced DBE firms who are interested in participating in transit bus rebuilding operations at its headquarters in Riverside, California. DBE opportunities include, but are not limited to, a range of goods and services for the remanufacture, rehabilitation, and retrofit of heavy-duty transit buses.