RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is proud to announce the successful completion of the refurbishment of eleven (11) 40-foot CNG transit buses for the City of Fresno Department of Transportation – Fresno Area Express (FAX). This project was awarded under the Washington State Contract, enabling FAX to streamline its procurement processes while ensuring value and quality from an experienced transit solutions provider.
The scope of work was completed at CCW’s headquarters in Riverside, California. This project highlights CCW’s approach to bus refurbishment focused on strengthening fleet performance and extending vehicle life. Each bus was carefully refurbished, inspected, and prepared to meet FAX’s operational needs before delivery.
Major components of the completed scope of work included:
• New commercial-grade flooring throughout the bus, reupholstered passenger seating, and a new driver’s seat • Conversion of all interior and exterior lighting to LED, including headlights, marker lights, and engine compartment lighting • Full exterior body repairs, undercarriage corrosion treatment, and complete exterior repainting with FAX paint and graphics • Complete front and rear suspension rebuild, steering system overhauls, and full brake system rebuild • Rebuilt HVAC systems, refurbished radiators and charge air coolers • Rebuilt wheelchair ramp, new ADA restraint equipment, and updated signage • Full engine and transmission service • Installation of APC, CAD/AVL, radio • New camera and destination sign system
“Our team put a tremendous amount of effort into this project, and we’re proud of the result,” said James Carson, Regional Sales Manager at Complete Coach Works. “We look forward to continuing our partnership with Fresno Area Express on future fleet initiatives.”
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Complete Coach Works (CCW) headquartered in Riverside, CA, is the largest bus remanufacturing and refurbishment company in the United States, with over 38 years in the transportation industry. A pioneer in the field of alternative fuel and hybrid vehicle technology, CCW has always worked to provide clean vehicles through innovative design and engineering, and it unveiled the world’s first remanufactured all-electric, battery-powered bus in 2012. For jobs of any size, CCW’s team of over 350 experts provide cutting-edge products and exceptional customer service.
Fresno Area Express (FAX) is the public transit agency serving the City of Fresno, California. Operating a fleet of clean-energy buses, FAX provides essential transportation services to thousands of residents and visitors every day. With a focus on sustainability, accessibility, and innovation, FAX is committed to delivering safe, reliable, and efficient transit solutions that connect communities and support economic growth in the Central Valley.
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce it has been awarded a contract by Roberts Hawaii to prepare and deliver two (2) 2007 35-foot Gillig Low Floor diesel buses.
This award reflects the continued relationship between CCW and Roberts Hawaii, built over decades of collaboration supporting fleet needs across the islands. CCW has worked closely with Roberts Hawaii on multiple fleet initiatives, providing reliable vehicles and tailored solutions aligned with the company’s operational demands.
The project includes pre-sale preparation of the buses at CCW’s headquarters in Riverside, California. Upon completion, the units will be transported to the Port of San Diego for shipment to Hawaii. Under the awarded contract, CCW will complete its standard pre-sale preparation scope of work to ensure each vehicle meets performance, safety, and operational requirements prior to delivery.
Major Scope Highlights Include: • Full interior and exterior repaint • Replacement of critical service components including fluids, filters, belts, and batteries • HVAC, electrical, and accessibility systems tested and verified for full functionality • Mechanical inspection and system checks across engine, transmission, braking, and steering components
“We’re proud to continue our long-standing partnership with Roberts Hawaii,” said James Carson, Regional Sales Manager at Complete Coach Works. “Projects like this reflect the trust built over many years of working together, and our team is committed to delivering vehicles that meet their expectations every time.”
The project supports Roberts Hawaii’s ongoing efforts to maintain a reliable and flexible fleet while continuing to serve residents and visitors across the islands with dependable transportation solutions.
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Complete Coach Works (CCW) headquartered in Riverside, CA, is the largest bus remanufacturing and rehabilitation company in the United States, with over 34 years in the transportation industry. A pioneer in the field of alternative fuel and hybrid vehicle technology, CCW has always worked to provide clean vehicles through innovative design and engineering;
CCW unveiled the world’s first remanufactured all-electric, battery-powered bus in 2012. For jobs of any size, CCW’s team of over 350 experts provide cutting-edge products and exceptional customer service.
In 2021, Complete Coach Works, along with Shuttle Bus Leasing, Transit Sales International and D/T Carson Enterprises, wholly owned subsidiaries of Carson Capital Corp transitioned to an Employee Stock Ownership Corporation.
Roberts Hawaii is the largest employee-owned tours and transportation company in Hawaii, offering top-quality transportation services operated by Robert’s Tours & Transportation. The company provides an array of sightseeing tours, entertainment, and excursions, all delivered with a focus on safety and service by employees who embody the unique culture of Hawaii.
The company began servicing visitors on Kauai in 1941, and now, more than 85 years later, has expanded to include the five major islands of Oahu, Maui, Kauai, Lanai, and Hawaii Island (the Big Island). Roberts Hawaii is proud of its longstanding reputation, having hosted countless visitors from around the globe. Many of these visitors have not only chosen to spend their vacations with Roberts Hawaii but have also returned for subsequent trips and recommended the company to friends and family. The company values the relationships it has built over the years with numerous travel industry partners, including travel agents, meeting planners, destination management companies, and escorted tour providers.
Roberts Hawaii’s commitment has always centered on its customers, with a continuous dedication to providing first-class service infused with a genuine aloha spirit.
For more information, please contact Kallie Arevalo at (951) 452-9760 or e-mail karevalo@completecoach.com
Transit agencies are facing rising costs, limited funding, and long delivery timelines, making new bus purchases less practical for maintaining service.
Repurposing buses through refurbishment, overhauls, and repowers offers a cost-effective alternative, extending vehicle life while improving performance and rider experience.
But every successful fleet strategy depends on one critical factor – access to the right bus parts.
Why Repurposing + Parts Works
Extend the life of existing transit buses
Reduce lifecycle costs and capital spend
Avoid long OEM delivery delays
Improve fleet reliability and uptime
Maintain service with faster parts availability
Reliable transit bus parts and components support both daily maintenance and major overhauls, helping reduce downtime, control costs, and keep fleets moving.
By combining refurbishment with dependable parts support, agencies can improve performance and maximize fleet value.
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce the launch of its reimagined Parts Department – now branded as Complete Parts. Complete Parts features new branding with a new logo; a new contact telephone 844-CCW-PART; a dedicated order desk; enhanced processes and inventory all designed to provide the parts you need when you need them.
Designed with customers in mind, the enhanced Parts Department delivers more a streamlined and responsive experience, making it easier for transit agencies and operators to access service parts for your operation,
The key differentiator for Complete Parts in the market is the availability of both new and repurposed (or used) parts. CCW’s ability to repurpose parts from their refurbishment work provides customers with the option to purchase repurposed parts at a fraction of the price of new. CCW is one of the few suppliers in the market that can provide a used option as well as new parts to allow transit agencies to save operating funds. Further, Complete Parts specializes in older model year buses that are sometimes not supported by the OEMs. CCW’s expanded inventory includes a wide range of components, including:
• Engines • Transmission • Axles • Alternators • Starters • A/C Compressors • Brake and Suspension Components • Air System Components • Passenger and Driver Seat Components • Destination Signs and Components • Multiplex Electrical Components • Entrance and Exit Door Components • And so much more
To further support customer needs, CCW offers local delivery in Southern California, helping reduce downtime and keep fleets moving.
Leading the department is Parts Manager, Lourdes Dorantes, supported by Parts Sales Representative Veronica Ramirez, who together bring a strong focus on customer service, responsiveness, and building long-term relationships with transit agencies and operators. Complete Parts is overseen by CCW’s President Patrick Scully.
“Our goal was to build a parts program that is easier to work with, more responsive, and aligned with what our customers actually need day-to-day,” said Lourdes, Parts Manager at Complete Coach Works. “With updated resources, dedicated personnel, and expanded inventory, we’re making it simpler for agencies to source dependable parts quickly and efficiently.”
Customers can now place orders directly by calling 844.CCW.PARTS, or browse available inventory online through CCW’s eBay store: ebay.com/str/completecoach
If a specific part is not listed, customers are encouraged to reach out directly. CCW’s team can help source or identify the right component based on vehicle specifications.
With a renewed focus on accessibility, service, and quality, CCW’s Parts Department continues to evolve delivering solutions that support fleet performance while helping agencies manage costs.
For more information about Complete Coach Works, visit CompleteCoach.com.
In this episode ofBus Tech Talk, Co-Hosts Mark Hollenbeck, business development manager at Complete Coach Works, and Alex Roman, Executive Editor at METRO, are joined by Cecil Blandon, director of maintenance at AC Transit in Oakland, California. Our conversation was so in-depth that we’ve split it into two parts
In Part 1, Blandon shares his journey from the U.S. Marines to a leadership role in public transit, along with insights on mentorship and professional growth within the industry. Stay tuned for Part 2, which will take a deeper dive into AC Transit’s world-class maintenance program, including its approach to technology, innovation, and the operational excellence.
Topics include: • Growing up with a wrench in his hand. • From the military to the public transit industry. • Mentoring and apprenticeship programs. • Training and opportunities at AC Transit
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, has been awarded a contract to prepare and deliver a refurbished Gillig low-floor transit bus for the GoBus Transit system.
Prior to delivery to GoBus Transit operations in Kilgore, Texas, the vehicle will undergo a comprehensive refurbishment process. CCW will conduct extensive inspections, mechanical servicing, and interior and exterior upgrades to ensure the vehicle meets operational and safety standards required for public transportation service. These improvements support a safe and comfortable environment for both operators and passengers while helping maintain dependable transit service.
Refurbishing transit vehicles is an approach used by many public transportation systems to extend the useful life of fleet assets while reducing waste and supporting responsible use of resources. GoBus Transit joins a growing number of Texas transit agencies that have partnered with CCW to enhance their fleet through sustainable vehicle refurbishment solutions. By repurposing and modernizing existing vehicles, agencies can strengthen fleet reliability while supporting cost-effective asset management.
The procurement was completed through the 791 Purchasing Cooperative, which enables public agencies to access competitively sourced transit equipment and services through a streamlined cooperative purchasing process.
“Our goal is to ensure that the GoBus fleet remains safe, reliable, and ready to serve the communities that depend on us. Partnerships like the one with Complete Coach Works help us improve our fleet in ways that are both effective and efficient, ensuring we maximize resources while continuing to provide reliable transportation throughout East Texas,” said Vince Huerta, Director of Transportation, GoBus Transit
“Pre-owned repurposed buses provide a practical path for agencies looking to maximize their fleet investments,” said Shah Remtulla, Regional Sales Manager for Complete Coach Works. “Compared to new bus procurement, these solutions are delivered faster, require less capital, and ultimately help agencies achieve a stronger return on investment.”
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Complete Coach Works (CCW) headquartered in Riverside, CA, is the largest bus remanufacturing and rehabilitation company in the United States, with over 38 years in the transportation industry. A pioneer in the field of alternative fuel and hybrid vehicle technology, CCW has always worked to provide clean vehicles through innovative design and engineering; CCW unveiled the world’s first remanufactured all-electric, battery-powered bus in 2012. For jobs of any size, CCW’s team of over 350 experts provide cutting-edge products and exceptional customer service.
In 2021, Complete Coach Works, along with Shuttle Bus Leasing, Transit Sales International and D/T Carson Enterprises, wholly owned subsidiaries of Carson Capital Corp transitioned to an Employee Stock Ownership Corporation.
GoBus Transit is operated by the East Texas Council of Governments (ETCOG) and provides public transportation services across multiple counties in East Texas.
For more information, please contact Kallie Arevalo at (951) 452-9760 or e-mail karevalo@completecoach.com
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