RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce it has been awarded a new contract from Everett Transit for the purchase of seven refurbished transit buses. The new order includes five (5) 35-foot and two (2) 40-foot Gillig buses.
This order follows the successful completion of a previous project in 2024, where CCW delivered five refurbished 35′ Gillig buses to Everett Transit through the Washington State Transit Bus Cooperative Purchasing Schedule. Based on the successful delivery and performance of those buses, Everett Transit has once again chosen CCW for its fleet needs.
“We’re honored that Everett Transit has chosen us once again for this project which is a testament to the positive partnership between our two organizations and their continued trust in our work,” said James Carson, Sales Regional Manager at CCW. “Their decision to return to us with a larger follow-up order is a strong vote of confidence in the quality and value we deliver.”
The seven buses will be rebuilt to CCW’s high standards, including upgraded interiors, QStraint ADA positions, new flooring, camera systems, refurbished suspension, new paint and decaling, frameless windows, and bike racks.
RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is pleased to announce it has been awarded a contract to supply and refurbish eleven (11) 40-foot CNG transit buses for the City of Fresno’s Department of Transportation – Fresno Area Express (FAX). This project was awarded under the Washington State Contract, enabling FAX to streamline its procurement processes while ensuring value and quality from an experienced transit solutions provider.
The work will be completed at CCW’s headquarters in Riverside, California. The 2013 New Flyer C40LFR buses are currently equipped with ISLG CNG engines, Allison transmissions, and Thermo King HVAC systems. Each bus will undergo a full-service inspection designed to extend their operational life and bring them up to current standards.
The project will be a full bus refurbishment including undercarriage axle, brake and suspension components, powertrain replacement, HVAC refurbishment, upgraded interiors and a full exterior repainting. There will also be significant electronics installations meeting FAX’s requirements for destination signs, CAD/AVL and security systems.
“We’re proud to support Fresno Area Express with this refurbishment project,” said James Carson, Regional Sales Manager at CCW. “This is a major project for FAX and CCW is the best partner to provide refurbished transit buses to enhance their service operations and fleet needs. By revitalizing these vehicles, we’re not only extending the life of valuable transit assets but also enhancing the rider and operator experience with modern features and systems.”
METRO Magazine, in collaboration with Complete Coach Works (CCW), is launching a new industry-focused video/podcast, “Bus Tech Talk,” which will center on the unsung heroes of the transit industry: maintenance professionals, technicians, and operations leaders working behind the scenes to keep fleets moving.
The podcast will be hosted by Mark Hollenbeck, national business development manager at CCW, and Alex Roman, Executive Editor of METRO.
The first episode is slated to launch in June 2025.
Why You Should Tune In
While many transit industry podcasts lean toward conversations with CEOs and policymakers, Bus Tech Talk aims to spotlight the day-to-day realities of the maintenance workforce, including heads of maintenance, shop supervisors, and technician teams.
Episodes will explore how agencies across the U.S. manage aging fleets, adapt to new technologies, and build resilient workforces.
“There’s a clear need for this platform type,” said Hollenbeck. “Maintenance professionals are the backbone of every agency. With supply chain issues, vehicle longevity stretching past 16 to 20 years, and a transition to more complex propulsion systems, a lot of knowledge needs to be shared.”
Topics on the podcast will include recruitment and retention of technicians, technician training programs, veteran workforce integration, managing multi-propulsion fleets, and the growing importance of automation and electrification in bus maintenance operations.
The show will also feature stories from agencies of all sizes, highlighting creative strategies used nationwide to tackle workforce and operational challenges.
“We talk all the time about the importance of frontline workers in public transit,” said Roman. “Bus Tech Talk is about giving those workers a platform to share their insights, experiences, and challenges. These people keep buses rolling day in and day out, and their stories matter.”
About the CCW/METRO Partnership
Hollenbeck brings over 25 years of experience to the video/podcast, starting in the bus industry at a young age through family ties and eventually holding leadership roles at METRO Magazine, School Bus Fleet, Proterra, and, more recently, CCW.
His familiarity with transit maintenance operations and his editorial background make him uniquely positioned to lead the show.
CCW, a Riverside, Calif.-based company, has provided bus rehabilitation, electrification, and heavy-duty maintenance services to the transit industry for nearly 40 years.
Its partnership with METRO on this project reflects a shared commitment to knowledge-sharing and industry support.
“We’re excited about this partnership and the opportunity to re-engage with the industry in a new way,” said Hollenbeck. “We already have guests lined up from across the country — from large urban agencies to smaller systems in rural areas — and we look forward to bringing their experiences to light.”
“Bus Tech Talk” will be available on all major podcast platforms and will be promoted through METRO and CCW’s digital and social channels.
RIVERSIDE, CA – Transit Sales International (TSI), the nation’s leading provider of pre-owned buses, in collaboration with its affiliate Shuttle Bus Leasing (SBL), is proud to announce a combined lease and refurbishment agreement with Mears Transportation Group.
Under the agreement, SBL is providing a short-term lease of eight (8) transit buses to ensure Mears can begin operations for their new service contract on time. The leased buses will serve as an interim solution while TSI refurbishes eight (8) buses that Mears has purchased for permanent deployment. The refurbishment work is being performed by Complete Coach Works (CCW), an affiliate of TSI, and will include complete mechanical and cosmetic upgrades to complete the refurbishment.
“This is a great example of how our group works together to deliver smart, flexible fleet solutions,” said Jay Raber, Regional Sales Manager for Complete Coach Works. “The lease allows Mears to meet its service start date while giving us the time needed to complete their customized refurbishments.”
The project highlights the value of TSI’s vertically integrated approach—offering customers a one-stop solution that combines immediate operational support through leasing with long-term fleet investment through refurbishment.
“Mears has a long-standing reputation for quality and service, and we’re proud to support them as they expand operations in Florida,” said Jay Raber. “This kind of collaboration is what sets our group apart.”
RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is proud to announce the appointment of David Dunn as the company’s new Field Service Manager, effective April 21, 2025. David will report directly to Patrick Scully.
As Field Service Manager, David will collaborate closely with the sales, production, contracts, engineering, warranty, and sales teams to enhance customer satisfaction through improved support systems, training, and technical guidance.
“Bringing David on board is part of our continued effort to improve customer experience from start to finish,” said Patrick Scully. “His role will be instrumental in ensuring seamless bus deliveries, educating customers on warranty and claims procedures, and addressing any contractual scope items—before, during, and after delivery.”
David brings a wealth of experience in field service operations from his previous roles at Nikola Motor Company, Temsa, CR England Trucking, and Motor Coach Industries. With over 2,000 hours of formal automotive and diesel technician training, David’s technical background and hands-on knowledge will be a major asset to CCW and its customers. He is a family man with a wife and two teenage children and is looking forward to his new role at CCW.
Looking for reliable buses to enhance your fleet without the wait? CCW has a wide selection of used, overhauled, and ready-for-deployment buses tailored to meet your transportation needs.
Over 1,000 High-Quality Pre-Owned Transit Buses for Sale
Cost-Effective Solutions: Save while maintaining quality and performance.
Quick Delivery: Avoid long new bus lead times with buses ready for deployment.
Eco-Friendly Options: Explore alternative propulsion options.
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