RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is pleased to announce it has been awarded a contract to supply and refurbish five (5) 40-foot diesel-powered New Flyer D-40LF buses for Rochester Genesee Regional Transportation Authority (RGRTA) in Rochester, NY. The project was awarded under the Washington State DES Contract which allows agencies to procure high-quality refurbished transit buses from CCW.
The work will be performed at CCW’s Riverside, CA facility and will include mechanical, cosmetic, and system upgrades to extend the useful life of the bus. The contract includes:
A Cummins ReCon diesel engine and remanufactured ZF transmission.
A/C systems will be serviced, including filter replacement, recharging, and testing.
New Q-Straint wheelchair tie-down systems, validated ADA wheelchair ramps, new Recaro Ergo driver’s seat, and DOT inspections.
Buses will receive exterior repainting, including wheels, bumpers, mirrors, and graphics installation.
Installation of advanced vehicle technology systems such as March Networks camera systems, Automatic Passenger Counter systems, and pre-wiring for farebox and transit management systems.
“We’re proud to support RGRTA with this refurbishment project that aligns with their commitment to sustainability and fiscal responsibility,” said James Carson, Regional Sales Representative of Complete Coach Works. “Refurbishing transit vehicles not only extends their life but delivers a cost-effective solution that allows agencies to maintain fleet reliability and passenger comfort.”
RIVERSIDE, CA – Shuttle Bus Leasing (SBL), the nation’s leading provider of pre-owned buses, in collaboration with its affiliate Complete Coach Works (CCW), is pleased to announce the continuation and expansion of its partnership with the University of Minnesota through the successful execution of a new lease agreement for four 40-foot New Flyer D-40LFR buses.
This agreement marks the second phase of an ongoing collaboration that began with the lease of eight 60-foot articulated units earlier this year. The four additional 2007 buses will be delivered and tailored to the University’s performance, and operational requirements, bringing the total leased fleet to twelve buses.
“We’re proud to continue supporting the University of Minnesota’s campus transportation initiatives,” said James Carson, Regional Sales Manager at CCW. “Each bus underwent SBL’s extensive pre-lease scope of work and system upgrades to ensure they meet the rigorous demands of campus transit.”
Each bus will be prepared at CCW’s Riverside, CA facility and includes the following key upgrades:
Installation of the Peak Transit CAD/AVL system with AVAS and MDT display
11-camera Seon (Safe Fleet) surveillance system
Reupholstered passenger seating with stock fabric
Brake and drum replacement on all axles
Installation of new tires
“This fleet expansion reflects the University’s continued commitment to reliable transportation solutions for students, faculty, and staff,” added Carson.
Complete Coach Works (CCW) has established a Disadvantaged Business Enterprise (DBE) Program in accordance with 49 CFR Part 26. For the purpose of this DBE Program, CCW proposes to set its overall goal utilizing all information available to it, including information available in CCW’s area of manufacturing operation and comments received from the public in response to this notice.
CCW has set a goal of 1.00% participation in DOT-assisted contracts FY2024. This proposed goal and its methodology are available for public inspection during regular business hours Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific Time) at CCW’s corporate office located at 1863 Service Court, Riverside, CA 92507 for 30 days following the date of this notice. CCW and the FTA will accept comments on the goal for 45 days from the date of this notice. The goal may be adjusted depending upon comments received.
Comments may be addressed to:
Amber Lindsey, DBE Liaison Officer Complete Coach Works 1863 Service Court Riverside, CA 92507 Phone: (951) 684-9585 Email: DBE@completecoach.com
Complete Coach Works (CCW) is actively pursuing experienced DBE firms who are interested in participating in transit bus rebuilding operations at its headquarters in Riverside, California. DBE opportunities include, but are not limited to, a range of goods and services for the remanufacture, rehabilitation, and retrofit of heavy-duty transit buses.
RIVERSIDE, CA – Transit Sales International (TSI), the nation’s leading provider of pre-owned buses, is proud to announce the sale of eight 35-foot Gillig Low Floor transit buses to Nations Bus Sales, a nationwide dealer and distributor, who is purchasing the buses on behalf of one of its customers who was recently awarded a university transportation project.
The eight Gillig buses will undergo the preparation process by TSI’s sister company, Complete Coach Works (CCW), to ensure the buses are operational and ready for service. This includes mechanical and external reconditioning to meet the standards of Nations Bus Sales and their client. Once completed, the buses will be delivered for deployment in support of the university transportation project.
“Nations Bus chose to partner with CCW for this project due to their unique ability to provide reliable pre-owned transit buses to meet our mutual customer’s delivery requirement. Our client is not only high-profile in our industry, but the operation and location of their contract is also in the same category,” said Chip Osborne, President, Nations Bus. “We look forward to providing reliable and eye-pleasing equipment that meets the client’s budget and operational expectations.”
“We are pleased to support Nations Bus Sales in this important project,” said Shah Remtulla, Regional Sales Manager of CCW. “These Gillig buses are ideal for campus transit operations, and we’re confident they will provide reliable and cost-effective service.”
Why Driver Barriers Are Becoming the Standard in Protecting Drivers and How CCW Supports this Shift
The Growing Need for Driver Barriers
At Complete Coach Works (CCW), we recognize that transit systems today face challenges in ensuring a safe and secure experience for passengers and employees. Over the past ten years and certainly the past five years since Covid, transit operators can be exposed to various physical and environmental risks on the job, prompting agencies nationwide to seek effective ways to protect their workforce. One of the most impactful solutions that has gained widespread adoption is the installation of driver barriers – protective enclosures that physically separate the operator from the passenger area.
This shift toward enhanced driver protection is no accident. The Federal Transit Administration’s General Directive 24-1, issued in 2024, calls on agencies to take meaningful action to reduce assaults on operators and improve their working conditions. Agencies across the country have responded:
Los Angeles Metro completed a full fleet retrofit, resulting in nearly a 60 percent reduction in operator assaults.
San Mateo (CA) Transit is investing millions in safety barrier upgrades.
SEPTA (Philadelphia) is piloting bullet-resistant barriers, setting new standards for operator security.
Why Driver Barriers Are Essential Today
Driver barriers offer multiple benefits that address current occupational, and rider experience issues:
Improve Safety and Security: By creating a physical separation between drivers and passengers, barriers reduce the risk of assaults and confrontations.
Protect Against Illness: Barriers serve as a shield against airborne germs, which remain critical during flu seasons and pandemics.
Boost Operator Confidence: Operators who feel safe and protected tend to be more confident and engaged, which supports retention and morale.
How CCW Supports Your Fleet’s Goals
With upwards of ten thousand driver barrier installations completed nationwide, CCW brings unparalleled experience and proven expertise to every project. We provide more than just one product, we deliver trust. Trust knowing that CCW provides a comprehensive service that delivers on time, on budget and of the highest quality.
Keyways we support include:
Pilot Installations: Each project requires careful considerations for bus variability and component variability such as fareboxes and dash mounted electronics. CCW has mastered the need for pilot installation ensuring that the series installation for the project is completed correctly and efficiently.
On-Site Expert Installation: Our skilled technicians come directly to your location to perform the installations. We do not use subcontractors, ensuring accountability and consistent quality.
Project Management: We manage each project from our Riverside headquarters and maintain consistent communications with the transit agency.
Thinking Beyond the Barrier
As transit agencies nationwide raise the standard for operator safety, CCW stands ready to help you move forward with confidence. We think beyond the barrier by delivering solutions that protect your operators and improve overall transit experience
The wait is over! In the premiere episode of Bus Tech Talk, Alex Roman, Editor of METRO Magazine, and Mark Hollenbeck of Complete Coach Works sit down with Charlie Busse, Director of Maintenance at Connect Transit in Bloomington-Normal, Illinois. Charlie shares his journey in the transit industry and how he’s helping lead Connect Transit into a more sustainable, tech-forward future. From rolling out electric buses to addressing technician shortages, Charlie is a hands-on leader driving real change within his agency.
In this episode, you’ll hear how Charlie got his start in public transit, what it’s like managing a fleet for a small agency, strategies for recruiting, retaining, and training skilled technicians, and why embracing innovation is essential in today’s maintenance operations.
About our Guest
Charlie has been with Connect Transit for 4.5 years, serving as Maintenance Manager for the past 3.5 years. With over 12 years of experience in the automotive industry, his background includes managing auto parts stores, working in the service department of a Ford dealership, and overseeing operations at several independent repair shops. Of all his roles, Charlie has found the most fulfillment in public transit. His position allows him to stay hands-on in the shop while also managing facilities maintenance and new construction projects. Most importantly, he takes pride in contributing to a vital service that supports the community. For Charlie, transit has proven to be the ideal fit, and he values the many meaningful connections he has built throughout the industry.
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