RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce the launch of its reimagined Parts Department – now branded as Complete Parts. Complete Parts features new branding with a new logo; a new contact telephone 844-CCW-PART; a dedicated order desk; enhanced processes and inventory all designed to provide the parts you need when you need them.
Designed with customers in mind, the enhanced Parts Department delivers more a streamlined and responsive experience, making it easier for transit agencies and operators to access service parts for your operation,
The key differentiator for Complete Parts in the market is the availability of both new and repurposed (or used) parts. CCW’s ability to repurpose parts from their refurbishment work provides customers with the option to purchase repurposed parts at a fraction of the price of new. CCW is one of the few suppliers in the market that can provide a used option as well as new parts to allow transit agencies to save operating funds. Further, Complete Parts specializes in older model year buses that are sometimes not supported by the OEMs. CCW’s expanded inventory includes a wide range of components, including:
• Engines
• Transmission
• Axles
• Alternators
• Starters
• A/C Compressors
• Brake and Suspension Components
• Air System Components
• Passenger and Driver Seat Components
• Destination Signs and Components
• Multiplex Electrical Components
• Entrance and Exit Door Components
• And so much more
To further support customer needs, CCW offers local delivery in Southern California, helping reduce downtime and keep fleets moving.
Leading the department is Parts Manager, Lourdes Dorantes, supported by Parts Sales Representative Veronica Ramirez, who together bring a strong focus on customer service, responsiveness, and building long-term relationships with transit agencies and operators. Complete Parts is overseen by CCW’s President Patrick Scully.
“Our goal was to build a parts program that is easier to work with, more responsive, and aligned with what our customers actually need day-to-day,” said Lourdes, Parts Manager at Complete Coach Works. “With updated resources, dedicated personnel, and expanded inventory, we’re making it simpler for agencies to source dependable parts quickly and efficiently.”
Customers can now place orders directly by calling 844.CCW.PARTS, or browse available inventory online through CCW’s eBay store: ebay.com/str/completecoach
If a specific part is not listed, customers are encouraged to reach out directly. CCW’s team can help source or identify the right component based on vehicle specifications.
With a renewed focus on accessibility, service, and quality, CCW’s Parts Department continues to evolve delivering solutions that support fleet performance while helping agencies manage costs.
For more information about Complete Coach Works, visit CompleteCoach.com.